Testimonials

TESTIMONIALS

  • “Thanks once again for coaching me through last year. I really couldn’t have done it without you. I’ve come out of the whole experience much wiser, and with a set of skills to tackle difficult situations.” KM, Dean of Graduate Research, Canberra University, 2019
  • “Lyn is an experienced facilitator, knowledgable, skilled on topics, a very worthwhile, practical program” – Ingrid, MNHS Supporting your Staff, Monash, 2019
  • “Found the strategies for performance feedback and how to manage difficult conversations the best elements of the program” JB, MNHS, Monash, 2019
  • Fantastic session, resources, information and opportunities to put learnings into practice. Thanks Lyn! Veronica, MNHS, Monash, 2019
  • “Excellent program – I took on board lots of relevant new information and skills to aid me in my role. Lyn was a very insightful facilitator. More please!” EM, Monash – Performance Conversations for Academic Supervisors, 2018
  • “Lyn was an excellent and engaging facilitator and the clarity of the information provided was very practical.”AT, Career Development Plans and Goal Setting for Academic Staff, Monash, 2017
  • “Lyn is an engaging and focused facilitator – got me thinking and motivated and working with some specific advice and strategies on goal setting. Nicola, Early Career Researchers – Goal setting to Advance your Career, Monash, 2016
  • “Lyn, I got a lot out of working with you as a coach and I feel that things are starting to move for me. Thanks for all your help and support” KLR, Department of Premier and Cabinet, 2016
  • “I found the concepts around identifying and leveraging the primary drivers for motivating and influencing change in others’ behaviour, stimulating and have already experimented with this in my team. With good success so far!” TA, coaching client Adult Multicultural Educational Services, 2015
  • “Lyn, I very much would like to say how beneficial I found our one-on-one coaching sessions and the opportunity to openly discuss challenges with you. I am enjoying my new role and practically applying new knowledge gained.” BT, Department of State Development, Business and Innovation, 2014
  • “The most useful aspect of the program for me was learning to productively convey sensitive information with skill.” Victorian Institute of Teaching, 2014
  • “I have always been uncomfortable about giving feedback and feel that the practical advice Lyn provided in this program will be very helpful. I need to work on my confidence but now know I have the skills.” Victorian Institute of Teaching, 2014
  • “Lyn is a very fine facilitator – In control but a good listener and delivers information effectively. Great program, good interaction.’ Foundation Skills for Feedback Conversations, Victorian Institute of Teaching, 2014
  • Learning about the different influencing and communication styles required for different organisational levels was a real insight for me. e.g. Executive will want one page; Business Managers may want more detail. Thanks Lyn, that’s a deal breaker.” AB, Department of Primary Industries, 2012
  • “I now understand how to drill down from organisational KRAs to articulate tasks/roles in the position with specific and meaningful measures. Worthwhile, relevant and applicable. Thanks Lyn” AG, Department of Business and Innovation, Coaching sessions on Progression, Performance and Development, 2012
  • “Lyn is a facilitator who manages negative concerns and cynicism of some group members very well – she retained positive momentum while acknowledging & respecting validity of negative expressions.” NYD, Department of Business & Innovation, 2011
  • “I loved Lyn’s MBTI Language principles for effectively communicating, particularly framing feedback using type specific triggers so it can be ‘heard.’  A very practical application.” JR, Managing and Establishing Effective Workplace Relationships, Department of Human Services, 2011
  • “I now understand how to set meaningful objectives and measures! This is a career first. Thank you so much Lyn.” LR, Department of Business & Innovation, 2011
  • Lyn has been my coach for over three years and in this time I have been able to develop my leadership & people management skill set. I now have a better understanding on how to not only manage my staff team but also to manage up. Lyn taught me the importance of reflection and how to learn from the good and the bad. With Lyn’s coaching, I have been able to develop and progress a lot quicker. Thank you Lyn.’ JB, Business Manager, 2010
  • Great big thanks for standing in at the last minute to run the health and well-being workshop for our customer service staff at their PD day. As usual, you did a great job and the session was rated highly in the evaluations. I can’t thank you enough for getting us out of a big hole at the eleventh hour.  PL, Manager, Resourcing, Learning & Innovation, Adult Multicultural Educational Services, 2010
  • “As a group of managers, we’ve been able to explore and ensure a consistent performance management approach across all of our sites. Thanks Lyn, this is invaluable.” Performance Management for Supervisors, Adult Multicultural Educational Services, 2010
  • “Lyn gave me the confidence to place the onus and responsibility back on under-performing staff to improve, with guidance and support from me.” Performance Management for Supervisors, Adult Multicultural Educational Services, 2010
  • “ Lyn is a very engaging facilitator and makes workshops relaxed and fun, so you don’t realise how hard you’re working! I could always apply the content to a real life situation, which made it meaningful.” LD, Program and Service Advisor, Leadership Program Department of Education and Early Childhood Development, 2009
  • I like to have a facilitator lead the group – Lyn was an excellent role model in this -she was in control but allowed deviation to assist the group’s interests. I benefited from the workshops as they were informal – allowed participants to contribute in small groups. Thank you again for your mentoring; we all learnt from your sessions in many and varied ways.’ LC, Children’s Services Adviser, Department of Education and Early Childhood Development, 2009
  • “The content of the workshops was always interesting, challenging and discussion promoting. The way the needs of the group and the diversity of the group were taken into account is commendable on your part.  In addition to getting across the important information and learning, they were also flexible, interesting and fun.  Lyn, thank you very much for your preparation, delivery, knowledge, understanding, professionalism and wicked humour. If you ever need a reference, you’ll know where to come!’ JW, Children’s Services Adviser, Department of Education and Early Childhood Development, 2009
  • “Lyn, I was very impressed with the content and relevance of all the information in relation to my current work and enhancing and challenging myself. I loved the way you were very well researched and knowledgeable on the topics – didn’t rely on the notes or handouts and always provided in-depth and meaningful responses to questions. Your style was very accommodating to the mix of participants (which I believe at times was quite challenging) and you were flexible and very informed. The mix of theory and activities kept the training interesting.’ DT, Children’s Services Adviser, Department of Education and Early Childhood Development, 2009
  • “Your facilitation was fantastic and really hit the mark with this group of managers as being so busy and somewhat stressed. You had a calming influence, allowing those in the group to debrief when necessary but making sure that tasks were undertaken and goals met. Flexible facilitation was probably the best way to describe it.’” EG, Program and Service Adviser, Children and Youth Services, Department of Education and Early Childhood Development, 2009
  • “One of my goals for the Leadership Program was to encourage staff whom I supervise to seek solutions to their own work related issues rather than me solving things for them. This is a better practice for all of us, as it helps grow their confidence and allows me to guide rather than solve. I have learnt to delegate by working to the strengths of others.” MA, Children’s Services Manager, Department of Education and Early Childhood Development, 2009
  • “Lyn you’ve enabled me to find my voice as a manager and a leader. I have learnt to speak up – not to drown in silence.” GM, Children’s Services Team Leader, Department of Education and Early Childhood Development, 2009
  • The transitional plan concept from the workshop was really useful for me e.g. ‘the developing a quick win strategy to enhance credibility in your role,’ has definitely opened doors for me that I don’t think would have happened as much ” CB, State Revenue Office, 2008
  • “Knowing where to start with the big picture problems through using the tools and one-page course guides Lyn provided is really helpful. It’s given me much more confidence to tackle these things because I’ve got a structure and some steps.” DR, State Revenue Office, 2008
  • “The whole Leadership program is such a positive experience for me. I’m using the MBTI type theory stuff and tips from Lyn all the time. You can see the differences within the team of people I work with. I can see when people understand what I mean now where before they didn’t and sometimes all I’ve done is change a few words in the message.” TA, State Revenue Office, 2008